Shipping & Returns


Delivery times will vary depending on location. Please see below for estimated delivery times after your order has been dispatched.

United States

  • Complimentary standard shipping.
  • 2 - 5 business days.


  • Complimentary standard shipping.
  • 2 - 7 business days.
  • Canadian import duties and tax will be charged at the checkout.
  • Shipments will be delivered DDP (delivered duty paid) and you will not be responsible for any further charges upon delivery.
  • Please note, duties and taxes are non-refundable.

Rest of the world

  • $40 USD.
  • 7 - 16 business days.

    You will be notified when your order has been dispatched and you will receive a link to track your order. If we can assist you with your order in any way, please be in touch with us at

    Please note:

    • At this time, we do cover duties and taxes on orders shipped to Canada. 
    • Customers are liable for customs taxes and duties if shipping outside of the U.S. and Canada and will be contacted by local customs agencies or the shipping provider directly to settle these charges. 
    • Bed Threads is required to declare the full value paid on shipments and must include an invoice for customs should they require it.
    • There may be delays if your package is held up in customs. 
    • We are unable to ship to the following countries: North Korea, Syria, Yemen, Iran and Crimea (Ukraine).
    • All orders to the UAE, Qatar, Oman and Saudi Arabia will require a PO Box address to be successfully delivered.


    We offer returns for change of mind purchases within 45 days. Your item must be in their original condition (tags attached, unused and unwashed and in the original packaging).

    To complete your return, please send us an email at

    While we hope you love and use your Threads for years to come, we understand that sometimes things don't quite work out, and we will of course (happily!) refund or exchange your order should there be an issue. Still, we kindly ask that you are mindful about your environmental impact, and that each order is placed consciously, with the intention of keeping all items ordered. We are committed to reducing our carbon footprint and any items returned in unused condition are returned to stock, ready for a new home. Before initiating your return please consider the waste and carbon emission impact of making a return, or placing an order with the intention of only keeping some of the items.

    Please note, any import or duties tax charged is non-refundable.

    Faulty items

    Each order that is sent out is subject to strict quality inspections during the packing process. In the unlikely event that you have received a faulty or defective product please send us an email at with your name and order number and we will review your case and sort you out as quickly as possible.

    If items are deemed to be faulty you will have the option for a replacement to be sent free of charge or a full refund. 

    Late or missing refunds

    If you haven't received a refund yet, first check your bank account again and then contact your credit card company, it may take some time before your refund is officially posted.

    If you've done all of this and you still have not received your refund yet, please contact us at

    You're eligible for a free candle!

    We'd love to send you one of our hand-poured, 55-hours Australian-made candles with your order. Select your preferred scent below, and leave the rest to us.
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